FAQs

Can I change my shipping address?
If you have any issues with your order or shipping info please email info@kianamuseart.com as soon as possible. Once the shipping process has begun and you have received your tracking info your order may already be in transit or you may have to pay an additional shipping fee to correct the shipping label. 

How long will it take for my order to ship? 

Orders may take anywhere from 2-10 business days to ship. For example if your order contains a size 7 ring and its in stock, it may ship the next day. If your size is not in stock and needs to be made, it will take additional time. 

Can I get a refund? 

If your item arrives defective or damaged a free repair or exchange for a piece of the same value will be issued.

Unless there is a clerical issue on our end, you have ordered an item that is discontinued, damaged and unable to ship, or permanently out of stock, no refunds are given at this time. 

Feel free to reach out via Instagram or Twitter @kianamuseart for additional info and daily updates.